Terms and Conditions

Last updated: 2026

1. Acceptance of Terms

By creating an account or using OperoPOS in any capacity, you agree to these Terms. If you are using OperoPOS on behalf of a business, you confirm that you have authority to bind that business to these Terms.

2. Description of Service

OperoPOS provides a hosted, browser-based point-of-sale platform that includes catalog management, multi-branch operations, an online-ordering storefront, delivery management, reporting, team management, and related features. The service is provided "as is" and is offered free of charge.

3. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials, for all activity that occurs under your account, and for ensuring that your staff use the platform responsibly. You agree to provide accurate information when creating your account and to keep that information up to date.

4. Acceptable Use

You agree not to use OperoPOS for any unlawful purpose, including but not limited to: selling prohibited goods, processing fraudulent transactions, attempting to gain unauthorized access to other merchants' data, reverse-engineering the platform, or using it to send unsolicited communications. We reserve the right to suspend or terminate accounts that violate these rules.

5. Your Data

You retain all rights to your store data, product catalog, customer information, and order history. By using OperoPOS, you grant us a limited license to host, process, and display your data solely for the purpose of providing the service. See our Privacy Policy and Data Processing Agreement for full details.

6. Intellectual Property

The OperoPOS platform, including its software, design, logos, and documentation, is the property of OperoPOS and is protected by copyright and trademark law. You may not copy, modify, distribute, or create derivative works without our written consent.

7. Payments and Free Tier

OperoPOS is currently offered free of charge. We reserve the right to introduce optional paid features in the future, but we will never silently start charging you for features you already use. Any paid tier will be opt-in.

8. Third-Party Services

OperoPOS may integrate with third-party services (payment processors, email delivery, mapping). Your use of those services is governed by their own terms. We are not responsible for the availability, accuracy, or behavior of third-party services.

9. Disclaimer of Warranties

The service is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, secure, or error-free.

10. Limitation of Liability

To the maximum extent permitted by law, OperoPOS will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, or data, arising out of your use of the service.

11. Termination

You may close your account at any time from the dashboard. We may suspend or terminate your account if you breach these Terms or use the service in a way that harms other users or our infrastructure. On termination, your data is deleted within 30 days unless retention is legally required.

12. Changes to Terms

We may update these Terms from time to time. Material changes will be announced by email and posted here. Continued use after changes take effect constitutes acceptance.

13. Contact

Questions about these Terms: legal@operopos.com.